FAQ

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Payments & Safety

The payment methods used by Mediterraneo Boutique Italiana are
third-party services. These third-party services (Azul), complies with all security and encryption standards to keep your information safe.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

We accept payments from major credit card companies like Visa, Mastercard and American Express.

Shipping & Delivery

Shipping in Dominican Republic can take up to 5 business days.

You can chose to pick up your purchase in store. According to availability the product will be available in 1-2 business days.

We offer free delivery for all purchases made on our site.

Here are the full details of our Shipping Policy.

No, for now we ship our products to Dominican Republic.

We ship all over Dominican Republic. A complete list of areas not covered by the service can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Returns & Refunds

Yes, we offer full and partial refunds.

Please enquire for more information about our Return and Refund policy.

A refund request can be submitted within 7 days after the purchase has been received.

In the case when the product and packaging are undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.

In the case when a product has been damaged you are not eligible for a refund.

Please check our Return and Refund policy to see if you're eligible for a refund.

All the cost of the return shipping is handled by the customer.

Returns & Refunds

Returns within 7 days receive a full refund

Free shipping

Ship anywhere in the Dominican Republic

24/7 support

mediterraneoboutiqueitaliana@gmail.com